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- What is my Control Panel detail? Please refer to your activation email for information about your Control Panel detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your Control Panel is usually in the form of http://cp.yourDom... Read More
- What are your Nameservers? Our nameservers are advised on the activation email we sent you at the activation of your hosting account. Please refer to your activation email closely for information. The following is just an example of our nameserver information: Primary ... Read More
- How can I deploy my website with WebDeploy tool? In order to deploy your website via webDeploy tool, there are several requirements that you need to meet: 1. You need to make sure that the webDeploy tool is installed on your local computer. Please refer to http://www.iis.net/download/webdeplo... Read More
- How can I publish my website to your server? You can publish your website to our server in few different ways. 1. Via FTP Download FTP Client such as WSFTP, Cute FTP, FileZilla and SmartFTP. We recommend you to use SmartFTP and you can download it from www.smartftp.com. Fill in all the in... Read More
- Is there any downtime when switching my website to your server? The following are the information that you need to know prior and after registering an account with us: 1. Please make sure that you do NOT terminate the service with your previous hosting company 2. Please kindly proceed to our secure reg... Read More
- I would like to create a new website, what should I do? If you have not had a domain name for your website, you need to purchase a new one. Domain name is your identity on the web and it serves as a "business name” for your online business. You need to start planning and choose a good domain name as it ... Read More
- How can I find out my current Domain Registrar? You can perform a WhoIs search on your domain. There are many places on the web you can use to perform a whois search. The following is the list: - InterNIC.net (www.internic.net) - Network Solutions (www.netsol.com) - Network Tools (www... Read More
- Can I sign up for a web hosting account without a domain name? No, you must always specify a domain name when signing up for our service. You can either purchase a new domain name or use an existing domain name that you have already owned. To purchase or to transfer a domain name, please go to http://asphos... Read More
- Where should I put my own website files? You need to upload all your files and folders inside the httpdocs folder provided. Please do not attempt to rename this folder as your account will not work properly Thank you for viewing this Knowledge Base System. If the article that you are look... Read More
- What steps do I need to take to get my domain DNS changed? The following are the steps to transfer your domain name from your current domain registrar to us: 1. Find out who is your domain registrar (A domain registrar is a company / organization that registered your domain name). You can check your domai... Read More
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